Terms and Conditions

Please read these terms carefully before using our services

1. Acceptance of Terms

By using the Flyiisi.com website, you indicate your acceptance of these Terms and Conditions. We reserve the right to revise these terms at any time without prior notice. You should periodically review these terms to stay informed of any changes.

2. Terms of Use

This website may only be used for legitimate flight reservations and travel bookings. The following actions are strictly prohibited:

  • Violating any applicable laws or regulations
  • Infringing on intellectual property rights
  • Transmitting defamatory, threatening, or unlawful material
  • Making speculative, false, or fraudulent bookings
  • Using the website for unauthorized commercial purposes

3. Bookings

Booking Authorization

By making a booking, you authorize us to charge your payment method for the full amount of the reservation. You are responsible for ensuring all booking details are accurate.

Promotional Offers

Promotional offers are subject to availability and may have specific terms and conditions. We reserve the right to modify or withdraw promotional offers at any time.

Booking Confirmation

After booking, you will receive a confirmation email with your booking reference (PNR). Please review all details carefully and contact us immediately if you notice any errors.

4. Payment Conditions

Key payment terms include:

  • Full payment may be required at the time of booking
  • Credit card surcharges may apply
  • Prices are subject to change until full payment is received
  • Payment must be made using valid payment methods accepted by Flyiisi.com

5. Travel Documentation

You are solely responsible for ensuring you have all required travel documentation, including:

  • Valid passport (with at least 6 months validity from travel date)
  • Required visas for your destination
  • Health documentation and vaccination certificates
  • Any additional documents required by authorities

Flyiisi.com is not responsible for denied boarding or entry due to insufficient or incorrect documentation.

6. Cancellation Policy

Important: Most tickets are Non-refundable and Non-changeable.

General Cancellation Rules

  • Most bookings result in 100% loss of total cost upon cancellation
  • Cancellation fees vary depending on the airline and fare type
  • Some tickets may be eligible for tax refunds even if non-refundable

Pre-Ticket Issuance

If you cancel before your e-ticket is issued, you may be subject to cancellation fees as per airline policies.

Post-Ticket Issuance

After e-ticket issuance, cancellations are subject to strict airline penalties. Most fares are completely non-refundable.

7. Flight Changes

Flight changes are subject to airline policies and may incur substantial fees. Some tickets do not permit any changes. Contact our support team with your PNR for assistance with changes.

8. E-Tickets

Your e-ticket will be sent to the email address provided during booking within 30 minutes of payment confirmation. You must present this e-ticket at check-in along with valid identification.

9. Force Majeure

Flyiisi.com is not liable for failure to perform services due to circumstances beyond our control, including but not limited to:

  • Natural disasters
  • War or civil unrest
  • Government actions or restrictions
  • Strikes or labor disputes
  • Airline schedule changes or cancellations

10. Intellectual Property Rights

All content on Flyiisi.com, including text, graphics, logos, and software, is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without express written permission.

11. Data Protection

Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as described in our Privacy Policy.

12. Limitation of Liability

Flyiisi.com acts as an agent for airlines and other service providers. We are not liable for:

  • Actions or omissions of airlines or service providers
  • Flight delays, cancellations, or schedule changes
  • Lost, damaged, or delayed baggage
  • Denied boarding or entry to countries
  • Indirect, consequential, or incidental damages arising from use of our services

13. Jurisdiction and Applicable Law

These Terms and Conditions are governed by Finnish law. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of Finnish courts.

14. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: info@flyiisi.com
Phone: +358 45 239 0322

Last Updated: October 26, 2025